Defective key fob
I ordered a replacement key fob and key blade for a 2017 Jeep Grand Cherokee. The key blade successfully locked and unlocked the doors. However, the fob didn’t work. The unlock button locked the doors and the lock button unlocked the doors. More importantly, the vehicle did not detect the fob when I tried to start it. So, the car wouldn’t start. After, some debugging, Tech Support asked me to return the key fob. I’m still waiting for approval of my return request. They won’t send me a new key until they receive the defective key.