Madison was patient and kind and guided…
Madison was patient and kind and guided me through what needed to be done to resolve the situation. I gave her feedback at the end. I have to keep track of multiple details as a Physician. It may seem superfluous to help me set up a virtual card and order a new debit card, however to have to navigate a new system without assistance is added stress. I very much appreciated her help. However I did notice in her email that the virtual card is associated with my home address, this was not what I want and explained this to her in my call.