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James Cunningham

美国

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Ryobitools.com

Got a tire inflator as a gift about…

Got a tire inflator as a gift about three months ago and went to use it for the first time and it is smoking from the motor and I called Ryobi to try to get some customer support and was told there is nothing they could do without a receipt. Now who keeps the receipt on a $30 tool? Plus it was a gift. I had a similar issue a few years back with DeWalt drill and I called them in the next morning. I had a new drill at my doorstep. No questions asked so that’s the difference between a good company and a poorly operated company in my opinion. They had a chance to keep me as a customer and failed.

2026-06-04