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Shawn Pacyga

美国

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Fanatics

Very poor customer service of the worst…

Very poor customer service of the worst kind. Two agents would ask me a question Id start to answer and they would interrupt me after ONLY 2 words spoken. I spent an hour on the phone trying to do an exchange for items that ran very big for extra large. I had to repeat everything I said ay least once. There is no problem with my phone. I called twice and got foreigners on the phone. One was very rude. I had to ask for a supervisor probably 30 times just to be placed on hold again and again. I never got one after holding for a total of probably 45 minutes.They just wanted me to hang up so they dont get in trouble. I will never order from these stupid people ever again. They don't want to help you. They just want to cut you off everytime you talk. I will not be wasting anymore of my time with this joke. Use Americans to do business in America and I bet your customer care gets better. The worst customer care experience I've ever had in my 47 years. That is really saying something. It is that bad at fanatics.

2026-06-05