Attempt cancel membership
My 1st attempt cancel member ship in jan2026 per certified letter as instructed by fitness member, so I did. Today is 6/6/2026 and I have been charged $237.05 after my cancelation! I went there as instructed by someone from HQ after I contacted BBB, so I did. I have not been refunded nor helped, but AGAIN charge for CANCELING my membership 28$ ... that's ridiculous! Nor I was helped to be provided with direct phone number to DM only center manager, and some webpage number nobody responds and not even able leave message! Absurde, lie based customer service, overcharged unlawfully and just not even offered some kind compensation at all. Absolute scam, not willing help and TREATING me with collection agency if I call my bank let them dispute all these charges from March2026 till may2026. What a joke! One of the most disturbing, disgusting customer service practice and services. What a joke company