This mower started off great...
Update below (9/22) This mower started off great, for about a month, then it got rained on, even though it's supposed to be waterproof, and it quit working all together. It would shut down or completely go offline. Sometimes I could get it restarted but it will eventually go offline, blades would quit working intermittently, or it shuts down altogether. I let it dry out for a week in the garage, and it still isn't running properly. Now I can't get a hold of their customer service. I'd be more than happy to change this review to a higher star rating if they actually will get back to me. I've been waiting for over a week to hear from them. Thank goodness I didn't sell my traditional mower yet. Update: they did get back with me (6/9). We did some trouble shooting (would have been a 15 minute phone call but took days of emailing back and forth). They decided to send me a new charging station. The station finally showed up today (6/30) and doesn't seem to fix the issue. Im not supprised since one of the major issues was the mower not turning on in spite of having a charged battery. I've upgraded to 2 stars since they do seem to be standing by their product. I have had the new mower for a couple of months now and the replacement has had zero issues. Provided it continues to operate as it currently is, I can say that I am happy with this mower and that I haven't had to mow in almost two months. I am updating to four stars. I still hope they can work out their customer service issues.