Wish I could give a 0
Can’t access an old Facebook email, so messaged support asking for help as that was how I logged in to Spotify. After being transferred to a ‘specialist’ I was told that my account ‘has been disabled due to security reasons and we can't reactivate it’. When I asked what the security reason was and if my data was possibly breached I was told ‘We don't have any more information to share, but we'll be here if you need help with anything else. I'm afraid this isn't something customer service can help with. Unless you have a technical or payment issue, I'll be ending this chat’ Absolute ass response. 2026 customer service for you.