Deceptive Discout Mailers
Chewy mailers are intentionally misleading and deceptive. My mailer offered $20.00 off and free shipping with a code provided on the mailer. It stated "See reverse for details and code". There were no details provided to explain the terms. This is done to make you go through the entire ordering process at which time they then disclose you need an account and CANNOT check out as a guest. I attempted to contact Chewy through their website 3 times to express my displeasure with this tactic. The messaging app would automatically close once the term "deceptive" was typed in. I attempted to then call the telephone number provided but that was somehow blocked as well. Maybe because they somehow realized this call was coming from the same contact who had attempted to complain by their messaging app. If that is the case, then it would appear they are well aware of the issue and have no desire to address it.