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Barbara Branas

美国

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eSky Travel

Warning: Do Not Use eSky

Warning: Do Not Use eSky I had a terrible experience with eSky. I booked a flight to New Jersey through them on Spirit Airlines. After my booking, Spirit Airlines eventually ceased operations and stopped flying, which created major issues for travelers. When I contacted eSky for assistance and a refund, I was repeatedly given the runaround. Every time I called customer service, I was told that a refund was being processed, but it never happened. I have been trying to resolve this issue for over three months and still have not received my money back. The lack of communication, broken promises, and poor customer service have been extremely frustrating. Based on my experience, I would not recommend using eSky to book flights. If something goes wrong with your trip, don't expect timely help or a resolution. Use caution before booking through this third-party vendor. I had a terrible experience with eSky. I booked a flight to New Jersey through them on Spirit Airlines. After my booking, Spirit Airlines eventually ceased operations and stopped flying, which created major issues for travelers. When I contacted eSky for assistance and a refund, I was repeatedly given the runaround. Every time I called customer service, I was told that a refund was being processed, but it never happened. I have been trying to resolve this issue for over three months and still have not received my money back. The lack of communication, broken promises, and poor customer service have been extremely frustrating. Based on my experience, I would not recommend using eSky to book flights. If something goes wrong with your trip, don't expect timely help or a resolution. Use caution before booking through this third-party vendor.

2026-06-09