I totally agree to all the reviews…
I totally agree to all the reviews here. They are all true. I tried cancelling my order on the same day but I didn’t hear anything from them. It took almost a month for my order to arrived just to be disappointed. The packaging was very unprofessional, it’s like rolled up plastic garbage, and I knew from that packaging that the items gonna be SO bad, which I was totally right!!! I read all the reviews AFTER I placed my order, it was a HUGE mistake on my part, that’s why I immediately emailed them to cancel my order. I should’ve read the reviews first but it was too late. It’s very frustrating until now am still dealing with them, that includes AFTERPAY by the way. I told them to make sure their merchants are legit. Until now it’s still ‘under review’ it’s been almost two months. From delayed delivery, phone numbers not working, tracking number not working either. When I emailed them that I demand a refund because that was not what am expecting. Fabric was super cheap, I guess $ store has better quality. These company has false/misleading advertisements, which by the way I already reported them to the Competition Bureau Canada and reported the company to Consumer Protection Ontario. JING WO from Bombonds emailed me back and offered me this: Dear Customer, We are sorry that our product did not meet your expectations. Since we have already made payment and you have received the product, we would like to discuss a solution with you to minimize your losses. After careful consideration, we have prepared two suitable options for you to choose from: Option 1: You can keep the product you received, and we will pay you $15 as compensation. Option 2: If you wish to receive a full refund, you will need to return the product to us and bear the return shipping costs. This is also a loss for us. (The return address is attached at the end of this document for your reference.) We respect either option, but we would be very grateful if you could consider our compensation options. We are willing to discuss this further with you. Please inform us of your choice in your next reply. Thank you very much for your understanding, and we look forward to your reply. Best wishes! Address: 278-8, Bongraedong 4(sa)-ga, Yeongdo-gu, Busan Zibo Code: 606-064 Phone: +82-5-117-1545 I paid $111.67 BTW I went to Canada Post to return the items and they’re asking for QR code and Country where am sending the package so I emailed AGAIN! We kindly request that you note that if you insist on returning the item, you will need to bear the high international return shipping costs. In most cases, the shipping costs alone may far exceed the actual value of the item you purchased, which will undoubtedly cause you additional financial loss. To help you avoid unnecessary costs and hassle, we sincerely hope you will carefully consider our suggestions. Our goal is to resolve your issue in the most cost-effective and convenient way. Please feel free to communicate your thoughts to us, and we will do our best to provide you with the best compromise. Thank you very much for your understanding and support.