Purchased products from this company…
Purchased products from this company over two years ago from one of their sales reps (They made my account on my behalf). Informed the rep two years ago I would no longer be buying from them as I didnt like the products. Fast forward over two years later THEY CHARGED MY CARD out of the blue and sent me products that I didn’t want or approve of. I had honestly forgotten about them at this point. I called to cancel the order and I was told they could. Fast forward and they still deliver the products and haven’t refunded. I called Monat and now not only do I have to return products I didn’t want or approve of, but the cost for return will come out of my own pocket, not Monats. Some shady practices…
