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Ben Jones

美国

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Tom's Key Company

Bait and switch

Overpaid for shipping that was 2 days later than advertised, paid for a brand new working item, sent a used non working item. No return label with package, run around trying to get one, that I had to print myself. The kit I purchased had an uncut key that I paid to have cut, got even more runaround of why I did not return the key, because I paid to have it cut and you have already waisted enough of my time and money, that's why. Emails saying my replacement item is on the way have tracking number linked that do not work. Been a month and still no item. Save yourself time and money go elsewhere. Also don't believe any AI auto response to this review. Completely useless. The only other product and customer service that I have had worse than this, is when I tried to buy bootleg DVD of an out of print movie from South America.

2026-06-11