Slow support, dead mower.
Customer service is pretty slow. It took a week to get a response and only got a few emails back and forth each day. So it took a few days to arange a replacement machine for what was a completely dead mower. If customer service speeds up dramatically, it would be easier to recommend this company and mower. Now that I have my replacement mower and some charging location improvements(tiny robot mower shed), I hope the mower stays functional. I will continue to update my review as my experience changes.