Absolutely horrid
Absolutely horrid. I get "security" however every company is using security against its customers so that the customer is no longer in control of their own assets. For 2 years I simply did not log into account because I do not care I use web site for private email only. I do not care about the web and do not take unsolicited/non referral business. I need to pay renewal fees credit card is no longer valid cannot pay the bill cannot reach anyone they no longer answer emails. Cannot chat and resolve as canned answers from the humans Reply another canned response I already did try calling got no where. Your system would not even let me get to 2F as I stated many times in communications. I do not file complaints easily I understand business, and we all have policies that costs us business. I am looking for a new provider after 15? years. Far to much work will not be doing this again. However to be fair I finally got in after calling AMEX to get payment data and history to you.
