worst customer experience ever
As others have said, they represent themselves as a US company but they’re not. My order shipped via Yanwen Express and arrived in my city, but was marked “delivery failed: incorrect address” on three different days and then was returned to an international warehouse. Dogiswithyou kept sending automated emails with the shipping updates advising me to contact the carrier, but the carrier referred me back to Dogiswithyou. If I try to email on my own, I’m still met with automated shipping update responses. At this point I don’t believe my order will be delivered and don’t trust that I’ll receive a refund, so I filed a dispute with my bank and will hopefully win. But definitely not worth the headache of ordering from this site…check Etsy or Amazon where at least customer service is helpful.