We were pressured into getting a system…
We were pressured into getting a system after a incident in our neighbourhood along with some other neighbours. We have all had nothing but issues with our systems. I am having issues with my system unalarming itself here and there, we reach clip capacity about mid month even after changing our settings as they recommend (or we can buy more capacity from them - of course, a money grab). And the worst issue, the camera doorbell malfunctioned and tripped our transformer which almost lit my house on fire, thank god I was home. I called them to discuss these things, they said I could buy more storage (not getting more of my money but thanks) and the malfunction was my houses fault not their doorbell. And I have to buy a new doorbell out of pocket from their website and have someone install it. Was informed I have 19 months still on my contract and I cannot breech it. Yet they apparently do not have to offer the service they promised without repercussions. They want me to pay almost $1300 to buy out of my contract. Complete joke of a business. Dont waste your money because apparently after mid month anyone can break into your house.