Delivery Does Not Equal Quality
I paid for a certified legal translation of a court judgment and received a document containing significant issues with legal terminology, clarity, and consistency. After raising those concerns, I was sent a revised version, but many of the same problems remained. Because my attorney could not rely on the translation, I was forced to hire a second certified legal translator at an additional cost of over $500. What disappointed me most was the response. Despite providing specific examples and receiving a second version with ongoing issues, I was told no refund would be considered because the order had been “completed and delivered.” Quality is not taken into consideration. For simple documents, this service may be fine. For legal translations where precision matters, my experience was extremely disappointing.