NON EXISTENT CUSTOMER SERVICE
I cancelled an order that was on autoship. We did not like the coffee and wanted it cancelled. Keurig shipped the order anyway. When I got notice a week prior that it was shipping, I went in and cancelled. Then another notice was sent saying it was shipping a day prior to shipping. I once again went in and cancelled on their site. Then I got notice that it was shipped. I called customer service and was told that I would get a full refund. Did not happen. When I wrote, I was told yes return this shipment at a cost to me. Not only return but make sure I used a tracking service. Are they kidding? I will never purchase or use Keurig again.