Worse service ever received one of my…
One of the brokers my trucking company work with mistakenly omitted a payment. All RTS Financial did was tell us they would deduct the value of that invoice from subsequent ones. We had to call the broker ( what is their job) and clarify the payment, over a week trying to clarify the payment and even after the broker sent an email on June 08th with the ACH schedule , and RTS representatives said that everything was good, they deducted the money. When I called today, a supervisor named Mariela told me they would refund my money, but when I complained about the poor service, she told me that if I wasn't happy, I should find another company and hung up. A very unethical response. The whole team lie, and the supervisors are rude and ill mannered.