Terrible decision
My experience so far with Moza has been VERY poor at best. On the 1st of June I purchased a $400 product that was on sale for $340, and it got confirmed by email. That same email stated that within 48 Hours my product would be shipped. By that 48 hour mark I still have yet to receive a shipping label. So I email them the next day. 48 hours later from my email I finally receive a reply. And lo and behold it’s a Ai prompt telling me about their shipping policy. So I reply back saying I’d like further clarification on my order because due to their policy, my package is past the shipping date. Long story short it is now the 15th of June and I STILL have yet to receive clarification on my order. I’m now out roughly $370 because of course they are HAPPY to take my money 2 days after my order. But they are not happy to deliver their own product on a timely fashion, IF AT ALL. I HIGHLY recommend looking for other brands/options.