Went to an Apple Store in Wellington…
Went to an Apple Store in Wellington yesterday, WITH an appt to get a new battery for my iPhone 13. First I had to wait 20 minutes to get someone to help me, then they told me they would have order the battery, then tried to sell me an el cheapo iPhone 17E. They also told me some of their diagnostic equipment was not working. I had to drive almost 20 miles to the store. Ask them why no one contacted me to tell me they could not do my battery that day. They were the most unprofessional I have ever seen Apple be with me. Extremely disappointed in Apple.