Huge Inconvenience/ Poor Customer Service
I have never had a problem with 5th 3rd bank. I deposited a check on a Saturday, and I understand that because it’s not a business day it would process on the next Monday. That was on the 15th. Now they’re saying my funds won’t be available until the 25th. Had I been told by the teller that it could take up to two weeks to clear, I wouldn’t have any issues because I could have deposited the check with my credit union or just had the check cashed. It would have given me more options instead of having to wait two weeks for my money. It’s just a really big inconvenience, and poor customer service. And honestly, I’ll probably never deposit another check with 5th 3rd. I would have came out better cashing it and paying a fee. Never again!