Bad customer service
2 post GrandPrix Lift was delayed a few weeks, they gave me a light to make up for the delay. Got the lift which was scratched to hell with every sticker falling off and received all the parts that were on the parts list. Following the instructions (that are horrible literally Chinese furniture has better instructions) and it’s impossible to put together with the hardware I received. Emailed them and they agreed it does need more hardware to be possible and are going to send me more hardware. 1 week goes by and I email them again asking when the bolts are coming because I have these posts taking up my whole bay at the moment. Got a response today saying they are packing them up now. Meanwhile guy called me 4 times this morning waking me up every time. I work 2nd shift so I do not wake up until 9-10am usually. I’m now up at 12 because I woke up 4 times to this idiot that doesn’t know how to leave a voicemail and wait for a call back. I will never purchase from this company again. Lift isn’t even up yet and it’s been a headache.
