Shipping Unreliable
I ordered a coffee maker from Keurig rather than ordering on Amazon, as I like to give companies direct business without the middleman. When I made the purchase, it said it would ship the next day, I would receive a shipping confirmation and I would receive it in 3 to 7 days. I never received a shipping confirmation and called and spoke to someone who could not understand me. Finally, she told me the item had shipped two days later than originally promised, although I never received shipping confirmation. This is why people use Amazon, and I guess I have learned my lesson.