I am extremely disappointed with my…
I am extremely disappointed with my experience with Nike. On June 3rd, I purchased official Brazil national team jerseys, expecting them to arrive in time as a special gift. According to the estimated delivery date, my order was supposed to arrive on June 14th. However, today is June 21st, and I still have not received it. What is even more frustrating is that I have no idea what happened to my package. Every time I contact customer service, they are unable to provide any clear information or explanation about the delay. I have not received a single email or update regarding the status of my order. These were official Brazil jerseys intended as a gift, so I had high expectations and was genuinely excited about this purchase. Instead, I have been left disappointed, frustrated, and without any answers. I expected much better communication and customer service from a global brand like Nike. Delays can happen, but customers deserve to be informed and supported when problems occur. Unfortunately, that has not been my experience. Very disappointing.