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Martha Lorenzo

美国

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Enjerr

Received my shoes and I was very disappointed with the quality and fit

Received my shoes and I was very disappointed with the quality, fit, comfort and workmanship. I immediately reported this to customer service via email and requested their shipping return address and instructions. They responded right away asking for photos and I complied immediately. I was offered to keep the merchandise for a measly 15% discount coupon for a next purchase (that was on June 17th). I expressed my desire to return the merchandise and my disappointment and they have not provided the shipping return address and instructions. I have requested this five (5) times and they are ghosting me.

2026-06-22