LEGAL NOTICE: Demand for Immediate Account Restitution and Cessation of Deceptive Billing Practices
I am publishing this formal notice regarding JoyaGoo’s unlawful restriction of my user account and the bad-faith withholding of my property. Evidentiary Facts: On June 28, 2026, I provided JoyaGoo compliance agents with official, legally binding documentation from my financial institution explicitly stating: "The merchant already resolved your dispute and refunded the transaction on 6/1/26." This dispute is legally closed, fully settled, and no active chargeback or pending liability exists against my account. Breach of Terms & Extortionate Demands: Despite receiving conclusive electronic evidence that the merchant account has been fully satisfied, JoyaGoo customer support has refused to review the June 1st billing logs. Instead, support has attempted to condition the restoration of my account privileges upon an unauthorized financial demand, instructing me to "temporarily top up the disputed amount." Demanding additional out-of-pocket funds to resolve a completely settled banking matter constitutes a deceptive corporate practice. JoyaGoo is effectively holding my paid cart and account hostage. Required Resolution: I demand that a senior billing manager immediately review the transaction logs dated June 1, 2026, overrule the frontline support script, and unconditionally lift all account restrictions. Failure to restore immediate access to my profile will result in further escalation to consumer protection regulatory bodies and merchant payment processors.