I am extremely disappointed with my…
I am extremely disappointed with my experience with DDPAI, particularly their poor customer service and lack of timely technical support. The DDPAI application is consuming approximately 31 GB of internal storage on my Samsung Galaxy S23, and despite repeated requests for assistance, I have yet to receive a clear explanation of where this data is stored, how to access it, or how to safely remove it. Instead of addressing this straightforward technical issue, DDPAI has wasted valuable time asking irrelevant questions about where the product was purchased. This has been an ongoing and frustrating experience, with little apparent urgency or accountability from their support team. I would expect a reputable manufacturer to understand its own application and provide clear, prompt technical assistance. Unfortunately, DDPAI has fallen well short of these expectations. Based on my experience, I would be very hesitant to recommend their products. Good customer service is just as important as the product itself, and DDPAI has been extremely disappointing in this regard.