Poor service
The customer service is terrible. The online banking sign up doesn't work. If you follow all the prompts it will get you nowhere. I've called customer service 5 times with no resolution, If you're lucky enough to get them to answer. The rep i talked to wasted 20 min. of my time to accomplish nothing. This time wasted with the online set up, to the multiple phone calls. Im beginning to wish I never did business with 5/3