I've spent two days trying to get a response
I've spent two days trying to get an intelligent response from Termly's customer service team. Their customer service operates for only a 4-hour window, which is unacceptable in itself. Dealing with them is even more of a nightmare, with 1/2-hour to 1-hour lag times between messages, only to have them ask me to send screenshots of what I've already sent them. If I don't respond to them within 1-2 minutes, they end the chat, and I have to start over. It's super frustrating that I have to take time away from everything else I need to do just to spend hours waiting for piecemeal responses from Termly.