UPS lost a package, Reship did nothing
After UPS lost a package, Reship first they said they had to wait for UPS to contact them. After months of follow-up inquiries from me, they forwarded my case to a "designated team" that has also done nothing for eight months. More than a year has now passed. I am out hundreds of dollars while Reship sits on their hands. Reship was fine until a problem occurred, then they just kept my money and did nothing.