Quick service!
I've had nothing but excellent experiences in dealing with Boll & Branch. I hadn't been able to decide which sheets to get based on the product description on the website, and I honestly didn't love the texture of the ones I picked. Then I found out you can order fabric swatches to pick the perfect sheets for you! (I recommend doing this before ordering since there are so many options. I can't wait to try percale next!) I had a minor issue with my order and had to contact customer service- it was such an easy experience and they responded quickly and resolved the issue. If you're thinking about purchasing from them for the first time, just do it. The packaging and unboxing experience is great and their products make great gifts! (Don't be dissuaded by all the people here saying they had some sort of problem- they send a survey with a Trustpilot link to customers who interact with their customer service team, so we are really the only ones who think to come here to leave reviews.)