UNLIMITED data means drip, drip, drip
Was having difficulty with connectivity using another service provider at a remote location, so switched to PureTalk. My son got great service using PureTalk at the same remote location, so I switched to PureTalk as well. I opted for the exact same service package as I'd had with my previous carrier (unlimited talk, text, and data) for a better price from PureTalk. The customer service reps were all outstanding; very polite and extremely helpful. About two weeks into PureTalk, I noticed that my data had been throttled to a nearly unusable speed. I stopped watching podcasts & switched to listening to them. That bought me another couple of days before PureTalk SHUT OFF my data all together! When I wrote to complain, they did give me an additional 2Gb of high-speed data, and they said they'd corrected my low-speed data. Here we are only TWO DAYS LATER, and I'm back to buffering interruptions in audio podcasts! I haven't even gotten through my first month of service with PureTalk. It told them that I intend to file complaints with the BBB, the FCC, and ClassAction.org. I also informed them that I consistently used over 200Gb of data with my previous carrier and never noticed a slowdown while watching podcasts all month long. I plan to go back to the previous carrier and just carry a mobile hotspot with me.