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Carlee S.

美国

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Scent Decant

Updating my previous 1-star review

Updating my previous 1-star review! My original package was unfortunately lost in the mail, and out of frustration, I misunderstood the company's policy and left a hasty negative review about their customer service. Scent Decant actually went above and beyond to fix the issue. They checked the tracking, verified my order was never delivered, and immediately shipped out a replacement on their own. I am still waiting for the replacement to arrive, so I can't review the Carolina Herrera fragrance itself just yet, but I wanted to immediately correct my review. Their customer support team was incredibly helpful and completely made things right. Five stars for great service!"

2026-06-28