Not sure if they really care (They do and they contacted me to help)
Update - Got contacted by Summ and they fixed my problem, not a easy trip but we got there.. I've used Summ for 2 years the experience was good the first year but 2nd year was horrible, Solana staking rewards sync has been down for 3 months with no resolution. Whats frustrating is dealing with the customer service, I'm not sure they care. Here are some quotes from them Q: Can I expect it to be fixed before tax time? A:"Just to set expectations: the team prioritises bugs based on how many users are affected, and this one hasn't been flagged as high priority at this stage, so I can't give a firm timeline" Q: There are 1000+ transactions and I dont have the technicial capability thus my subscription to Summ A: "have you actually given it a go yourself? It's genuinely more straightforward than it sounds — no technical skills needed, just a spreadsheet with your transaction data. Here's the guide again" Q: Can you export it for me and I'll review? A: "Unfortunately that's not something we're able to help with on our end — manually extracting or doing the import on your behalf is outside the scope of what our support team covers" Summ is a crypto tax calculator, and I'm paying for a complete and accurate tax report. A report that's missing months of staking income isn't a slightly-incomplete report for tax purposes it's unusable, because a half-finished tax position is no better than none