The Instacart Fraud Scheme and Amateur Service!
I had been a long-time instacart customer until today. Am fed up with their practices, with often incompetent shoppers and unwillingness to offer refunds. Due to years of missing orders, mis-delivery of orders, missing items, damaged items and reporting them each time to instacart, my account was flagged that refunds/credits can no longer be offered. This last order today had 2 items in my order go missing during delivery. Basically, instacart just stole my money, refusing any credit/refund. This amateur organization attaches added service fees (am currently in a class action suit against them), taxes and even bumps up the store price for the item (interesting going into a store and comparing the price on shelf with the instacart app. I've done it. Usually a dollar or more difference. Their phone and chat support are useless, filled with company lackeys who just promote the fraud. Shoppers also flat out ignore the replacement requests instacart offers right in its app, sometimes saying they cannot read it on their end. Yeah. Right. No more. Subscription cancelled forever. Amazon fresh and Walmart plus are far, far superior!