0/5 Not recommend
0/5 – Extremely Disappointing Experience On September 13th, I placed an order for smart glasses and paid the full amount upfront. By the beginning of October, I had received no updates whatsoever, so I had to contact the company myself to ask what was happening with my order. They apologized for the lack of communication and assured me that the glasses would be shipped the following week. Two weeks later, on October 22nd, with no shipment or further updates, I contacted them again. Once again, I received an apology and a promise that my order would be shipped within two days. However, on October 24th, instead of receiving a shipping confirmation, I was informed that my order had been cancelled. This is absolutely unacceptable. I paid in full, waited for over a month, had to chase the company for updates twice, and was repeatedly given promises that were never fulfilled. The complete lack of communication, professionalism, and reliability is extremely disappointing. I would not recommend this company to anyone. A business should not accept full payment, repeatedly make false promises, and then cancel an order after keeping a customer waiting for weeks. This has been a frustrating and completely unacceptable customer experience.