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ROB

美国

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CharterUP

An AWFUL EXPERIENCE!

We recently used Charterup for a wedding. The process leading up to the event we thought went smoothly until we were informed by our driver (who was rude, unprofessional, and did not speak english) that what we contracted was not what he was willing to do. The bus that he showed up with was dirty, old and it smelled. Furthermore, the driver had to be woken up twice to let our guest into the bus and then he proceeded to yell at them and drive erratically. In order to get him to fulfill our contract I had to "bribe" him with an additional cash payment. This was an awful experience due to the fact that Charterup contracts their drivers and I guess doesn't vet them properly.

2026-06-29