Customs Nightmare
Purchased 6/12, its now 6/30 and my watch purchased is still stuck in U.S. customs because the requirements for import were never anticipated to me in advance and no opportunity was afforded to get in front of the paperwork needed to complete the process. Now Zenmarket and FedEx are telling me I have a hard deadline of 7/1 to complete forms I've never seen prior and have no familiarity with and with no formal guidance on how to complete them correctly. Complete mess that I have to deal with after paying 19% extra on top of the item cost to cover shipping, processing, duties etc. What did I pay you a 19% premium for?