I've been receiving products for close…
I've been receiving products for close to a year. I'm happy with the products I receive. I have it set to random so they send me different scents each month. I had an issue with one that I received. It was stuck. It wouldn't open; almost like it was glued. It was also leaking. I sent an email to customer support and they responded the very next day and stated they would send me a replacement. Be sure to send video and/or pictures along with your email. They will not hesitate to replace it.