I will never fly with Air Indigo again…
I will never fly with Air Indigo again and highly recommend that no one does! Our flight was re-routed due to a rain storm in Singapore (not Air Indigo's fault) and the nightmare began. We missed our connecting flight and it took Air Indigo until 5 am to find us a place to stay and they lost our baggage (4 suitcases)!! We were delayed in Singapore for 2 days and when we got back to the airport, we only got back 3 of our 4 suitcases. They said the 4th suitcase was in the airport but they didn't have time to get it to us. They were going to send it on to our next stop (Sydney). It did not arrive. To make a long story short, after many weeks, they said that they found the bag in Sydney. My daughter went to the airport and it was not to be found. We asked them to get it back to Toronto. They would not. They said that they would get it to Delhi. My other daughter went to the airport on 2 different occasions and still no bag. Now after 4+ months, they said that they do not know where it is. There was $1500 worth of items in that suitcase and no compensation for loss or headache. How can an airline be so irresponsible?!! Some of the lost items are irreplaceable.