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Rabble Semaj

美国

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Reverb

I ordered a product from Reverb you Sweetwater…

I ordered a product from Reverb because Sweetwater where I normally go to was out of the product. They sold me a faulty product that used Velcro to attach to a drone the velcro fell off after a couple of days it made me jump through a million hoops before they finally approved sending a little piece of velcro. It's been 2 months and I still haven't received it. When ordering through Sweetwater as soon as you place your purchase you get a phone call from one of their reps congratulating you on your purchase. Then you get another phone call when your product is being delivered and then finally after you receive the product they call you to make sure you're happy with your product. Any discrepancies you have they resolve instantly. I definitely recommend using Sweetwater over Reverb had nothing but great experiences with them. Reverb does not seem to care about the customers and act like they're doing you a favor after sending you a product that doesn't work I'm trying to replace it. Not good guys

2026-07-02