Disappointed with the Service
I had high hopes for my new iPhone but, honestly, the whole experience was a letdown. The delivery took way longer than expected, and I had to keep checking the tracking info to see where it was. It felt like the shipping could’ve been faster, especially when I was so excited to get my hands on the phone. When it finally arrived, I noticed a few scratches on the screen, which is just not what I anticipated from Apple. I understand that things happen, but this shouldn’t be the case for a premium product. Plus, when I reached out to customer service about the scratches, their response was slower than I wanted, and they didn’t seem too eager to resolve my issue. I’ve always loved Apple products and their quality, but this time around, it just didn’t live up to the usual standard. It’s frustrating because I’ve had great experiences before, but this one has left me a bit disenchanted. I expected more attention to detail, especially from a brand like this.