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Patrick Suomi

芬兰

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Kiikio

Beware of their SCAM method

I bought a pair of jeans on from them since May 2026. Size was not truthful, I checked carefully before purchasing but it seems the size guide on their website and products are just decorative, for the sake of just putting size guide on website. I wanted to replace for a more suitable size, they immediately suggest to purchase new pair of jeans with "factory price" ($25 less than retail price) otherwise replacing option means I would have to pay for all the tariff+shipping+additional costs myself - I didn't really believe it was "factory price" but nothing I could do. So in the end I paid around $180 for 2 pairs of cheap Chinese jeans, waiting for a $25 refund from them, this deal was already a ripoff and $25 did not make big differences, but the way they handled customer services and kept lying to my face was frustrating, so I want to warn other buyers to stay away from this chinese online store. Here's the chain of email exchanges that they were lying about the "refund" process or the imaginary "finance department": (last emailed received from the was on Jun 26th, today is July 3rd and I still receive money back). ------------------------------------------------------------ we@kiikio - Mon, May 25, 4:28 AM Dear Customer, We can offer you the item at the factory price of $65.90. Please place a new order for the correct size and send us the new order number after payment. We will refund the price difference to you. Thank you for your understanding. Best regards, me - Mon, May 25, 10:30 PM I just placed a new order Order #M23595619 Dark Graffiti Patchwork Cargo Jeans (Free Belt and Chain Included) we@kiikio - Tue, May 26, 9:23 AM Dear Customer, Okay, we have applied for a refund for you. The refund is expected to arrive in your account within 3–7 business days. me - Fri, Jun 5, 3:24 PM It's been over a week and I haven't received any refund yet. What should I expect? we@kiikio - Mon, Jun 8, 4:36 AM Dear Customer: Hello! We apologize for the delay in your refund. Due to a recent surge in workload for our finance department, we have instructed our team to prioritize your refund. Thank you for your understanding. me - Thu, Jun 25, 3:32 PM It's been weeks and I still haven't received my refund! we@kiikio - Fri, Jun 26, 5:24 AM Dear Customer, We have already urged our finance team to process your refund. It is expected to be processed today and should arrive by Monday.

2026-07-03