Non delivery
I ordered my Kukirin G2 over a week ago. Took days to say that it had been shipped. Now tracking says it’s sitting in Liverpool. FedEx say they haven’t received it. No reply to emails and no other way of contacting company for information. Very worried that this is a scam. Cannot afford to lose such a large sum of money which was for a special birthday for my son. My order no is #kuk1199 Since been told I did not order from your website but I can 100% say that I did Update: I cannot provide the URL on here as links are not allowed as you will already know. Your response is also contradictory as you imply that the problem is down to mishandling by FedEx due to high volumes but then state I did not order from your website. So how would you know. Got one very disappointed child on his birthday today so thank you very much 🥲.