Rated 1 out of 5 stars
Rated 1 out of 5 stars Instacart charged me 175.46 extra… Instacart charged me 175.46 extra charge on the exact same day that I placed an order and was charged 174.21. My order receipt on the app says 174.21 but my email receipt says 175.46 I was charged for both charges. I have been fighting with Instacart for two weeks to get a refund. I have provided pictures and screenshots and they still refuse to refund me the money. Continue to say that the charge was never made, but I have pictures of my bank account and I was charged on the same day both different amounts for one order.. this isn’t the first time this has happened so I will no longer be using Instacart. Their customer service is unhelpful, and they just deny deny deny. Originally tried to blame it on no-frills even though the order was placed through Instacart, so there’s no way that no-frills charge me for an order and it says Instacart on my transactions. If you use Instacart please be careful and check every charge and receipt. Instacart will not refund you.. cancelled my membership today and now have to report it to my bank.