Avoid Hobibear at all costs
I ordered a pair of shoes which were not suitable when they arrived - they didn't feel good quality and weren't comfortable. When I tried to return them, Hobibear made it basically impossible to do this - initially offering a discount to keep them and resell them myself, and when I still said I wanted to return them, telling me that I needed to return them to Germany at my own cost which might be extremely high, and telling me that many couriers from the UK don't manage to get the package to their warehouse as there are import taxes due, and if this is the case I wouldn't get a refund at all. This company have a .co.uk address which is quite misleading as it implies that you'll be able to return somewhere to the UK. I am now in a position of not wanting to spend £20 to return the shoes with no guarantee that the refund will actually be made. I would avoid this company at all costs.