2.5 months to resolve a support issue
2.5 months to resolve a support issue, though I did finally get resolution. Response times via email were very slow. I didn't get shipping notices for replacement parts until after they had arrived (3 different times). Lots of run around, asking me the same questions multiple times. Lots of dead silence (days and weeks), where I would have to continually email to ask for updates, and got no response.