I'd choose 0 or negative stars if that were possible
I'd choose 0 or negative stars if that were possible. First, they delivered my order to the wrong address, then I had to reschedule for a later date, then they changed the date again and didn't deliver when they said they would. I believe their "customer service" can't be believed. They take forever to gather verification like name, phone number, order number, address, etc. and act like they're trying really hard to help until they finally say "no" - even when it was Best Buy that screwed up. This took 3 hours but was told nothing would change. I WILL NEVER PURCHASE HERE AGAIN! Places like Amazon (or almost anywhere else I've dealt with) are a better option.