I purchased the 7-day prepaid plan with…
I purchased the 7-day prepaid plan with unlimited speed and 3GB data, but I haven’t even used a quarter of the data but the connection is practically non-existent. Most of the time, I can’t even open a website. When I tried to resolve the issue via WhatsApp, I was passed from one department to another but no one actually solved my problem. There should be a way to leave feedback for each customer service as some was very slow to respond and made no effort to resolve the issue. When I called customer support, I was told that the network in the area was under maintenance and will take 3 days to resolve. However, even after I returned to the city, the connection was still just as bad. I would not recommend subscribing to this service. I couldn’t make calls and I couldn’t even browse the internet. It was a complete waste of money.